Among the residents of Belarus Hi-Tech Park there are companies engaged in software development, IT-consulting, embedded software development and providing other IT-services both for domestic and foreign market.
For your convenience in choosing a business partner, feel free to consult our Project’s database that includes the list of projects implemented in different business areas.
Mobile Service Management Software Suite
Our customer, the provider of mobile field service solutions, wanted to offer innovative software that would enhance the effectiveness of mobile telecommunications workers.
The customer needed a real time wireless solution that informs the field service staff about critical business processes, boosting productivity and cutting costs, via:
• Better job and task scheduling
• Standardized reporting
• Real time status updates
• Field force coordination
Altoros developed a service management software suite, adapted to the needs of mobile service technical specialists and their office-based co-workers. The project allows the service technician in the field to exchange data with office-based co-workers, using iPhone, iPad, or Android.
The ability to access and input data on the move speeds up critical processes, improves the service quality, and minimizes downtime.
The customer can now offer a universal solution that can be used by various industries to improve the service quality of their workers in the field.
The app may be used by every employee in the service organization following a very short training.
Customer(-s): The customer is a Norwegian company with offices in Norway, Sweden, Germany, Slovakia, and India. Today the company has almost 20,000 active users of its flagship product making the company a global top 4 company in the marketplace for standardized mobile field service solutions.